How to become a resident

If you liked what you have read and seen on our website, we would be delighted to respond to your enquiry and to arrange a tour of our home. You will not be disappointed.

  • We prefer all initial enquiries are made directly to Morgaine either by phone 0418 964 604, or email as she is best placed to:

    • answer your questions

    • discuss the needs and circumstances of the person looking for permanent or respite residential aged care

    • explain the type of care we can offer, and

    • if you are interested, make an appointment for a tour of our home.

  • However, if you call the home, please leave your name and contact details with the staff answering the phone and Morgaine will return your call as soon as possible.

  • If you have made an appointment to visit our home, Morgaine will:

    • review the Aged Care Client Record [ACCR] if available, to gain an understanding of the assessed care and social needs

    • discuss how we can meet these needs

    • conduct a tour of our home

    • provide you with a comprehensive 'Information' folder, and

    • if you decide to explore the option of an admission further [whether permanent or respite care], meet with you again for a detailed discussion on how we can assist you.

  • We also recommend that you explore the cost of accommodation, fees & charges and all associated issues with Niq Morcos, Director, during your visit, or make a separate appointment to discuss your specific financial circumstances.

  • As stated elsewhere on this website, we are not a dementia specific home as the open layout of the building makes it difficult to manage certain types of behaviours without affecting the quality of life of other residents.

  • However, residents with low to moderate dementia related 'symptoms' are very welcome and enjoy significant quality of life through our Lifestyle Program and the support and care of our professional staff.

  • Families can also be assured that residents with 'high level' care needs, including 'end of life' [palliative care] receive quality individualised and highly professional care from our team.

  • Residents admitted for respite care enjoy the same level of individualised care and have access to all services - refer to 'What do we offer'.

Want to know more?

Click on the topics below, or the buttons on the Menu above, for more detail.
 

Admission Philosophy

Information Folder

The Journey to Admission