The Team

  • Our care team is managed by the Executive Director of Nursing who -

    • directs and supervises assessments and development of care plans

    • monitors professional standards of practice

    • consults with families and external health care providers

    • provides professional support & education/training to the care team

  • Registered Nurses Division 1 are in charge of each shift and direct the care team; they -

    • provide clinical care to residents

    • contribute to assessments & care plan development [under the direction of the Executive Director of Nursing]

    • manage & administer medications

    • manage nutrition/hydration in conjunction with the Dietitian & the Executive Director of Nursing

    • provide wound management & other complex nursing care

    • liaise with visiting Doctors, Specialists, external health care providers, residents & families

    • are responsible for specific clinical areas [Portfolios], eg -

    • continence & nutrition/hydration

    • infection control

    • medication management & administration

    • pain management

    • palliative care

    • wound management.

  • Personal Care Workers perform a critical role in assisting residents in all their daily living activities guided by the individualised care plans, including -

    • personal hygiene

    • skin care

    • continence care

    • grooming

    • assisting with mobility & rehabilitation programs

    • assisting with meals

    • providing emotional, social and spiritual support

    • contributing to assessments & care plan reviews.

  • Contract Health Care Professionals are members of the care team and work closely with the Executive Director of Nursing and Registered Nurses Division 1 in providing our residents with holistic care -

    • the Dietitian visits our home every two months [or more frequently if required] and brings extensive experience in aged care to her role - you [resident/family] can be assured that -

      • your dietary requirements are fully assessed, incorporated with care plans, implemented and regularly reviewed

      • your prescribed medications are reviewed and any potential impact on appetite, nutrition, or digestion discussed with you, the care team and [if appropriate] the visiting doctor

      • any changes to your health will 'trigger' a review and consultations on changes to the dietary plan

      • our four weekly menu is regularly reviewed to ensure it meets nutritional standards

      • all aspects of our dietary management, particularly bowel & weights, are 'benchmarked' and that our bowel management in particular places us into the top percentile of homes audited by our Dietitian.

    • our Massage & Aromatherapist visits the home for 4 hours every week and provides you with a complementary service, in particular -

      • pain management through aromatherapy & massage, using essential oils

      • aromatherapy during palliative care

    • the Physiotherapist visits the home for 9 hours every week spread over 4 days, and you can be assured of a comprehensive service tailored to your specific needs -

      • in consultation with the Executive Director of Nursing, each resident's mobility and requirement for aids will be assessed, including:

        • the type of equipment required for transfers, eg standing/lifting machine & slings

        • the correct shower chair to ensure safety during personal hygiene

        • the most appropriate chair for safety & comfort [wheelchair, Princess (Tub) Chair, High Back Chair]

        • the most appropriate aids to walking, eg Four Wheel/Two Wheel or Gutter Frames, Walking Sticks

        • the safest transfer method, eg from bed to chair, and the number of staff needed to assist

        • the walking & standing capability of residents to guide staff in providing the required assistance

      • our physiotherapy care plans, developed primarily in consultation with the Executive Director of Nursing, are implemented either by the Physiotherapist, or care staff, eg:

        • a falls prevention program, including the use of equipment, crash mats, bed/chair sensor mats, staff assistance for mobility

        • other transfer & mobility strategies required for safety

        • exercise / rehabilitation programs for individual and group activity

        • individualised treatment/rehabilitation programs tailored to each resident's needs

        • monitoring the group exercise to gentle music program conducted by the Lifestyle Program staff

    • our two Podiatrists provide individualised treatments to every resident on each visit [six weekly]; they consult closely with the Executive Director of Nursing & the care team on clinical, including wound management, interventions which may be required

    • we will refer residents to be assessed by a Speech Pathologist if swallowing difficulties emerge; this often results in the textures of meals being changed, or fluids thickened to make it easier for residents to drink and eat, and prevent chocking

    • our Registered Nurses Division 1 are experienced and competent to provide basic wound management, however, we consult our Wound Specialist to review residents with chronic wounds, advise treatments and products

the services of Contract Health Care Professionals are provided to residents at no cost

  • visiting Doctors are also an integral part of our health care team, liaising closely with Registered Nurses Division 1 to ensure residents receive quality clinical care, including appropriate medications

  • we regularly consult with, and refer residents to various external Specialists in consultation with families and the care team, eg -

    • Aged Psychiatry

    • Domiciliary Dental Service

    • Infection Specialist Services

    • In-Reach Services (St Vincent's & Austin Hospitals)

    • Optometry

    • Mobile X-Ray Service